77bec's Privacy Policy

77bec ("we", "us", or "the platform") is a trusted platform for online betting and casino services in Bangladesh. We treat the privacy of our users ("you" or "member") as our highest priority. This privacy policy ("policy") describes how we collect, use, store, and protect your personal information.

This policy applies to 77bec's website, mobile application, and all associated digital services. By using our services, you are considered to have consented to the terms of this policy. We therefore ask that you read this policy carefully before you start using our services.

77bec provides services only to individuals aged 21 or older. We do not collect information from minors under any circumstances, and they are strictly prohibited from accessing our services.

77bec collects various types of information that are essential for improving the quality of our services and keeping your account secure. The categories of information collected are described below:

77bec uses the information collected solely for the following lawful and legitimate purposes. We never transfer your information to third parties unnecessarily.

3.1 Account Management & Identity Verification

We use your personal information to complete the registration process for new members, manage identity verification (KYC), and ensure account security. Age verification is carried out to confirm that only individuals aged 21 or older can use the service.

3.2 Financial Transaction Processing

Your payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Ensuring each transaction is completed securely is our priority.

3.3 Providing Customer Support

Necessary information is provided to our support team to resolve your issues quickly via 24/7 live chat and email. Your previous complaint or request history is retained so you do not have to explain everything from scratch each time.

3.4 Fraud Prevention & Security

Information is analysed to prevent account hacking, money laundering, and any form of fraud. When suspicious activity is detected, security measures are activated automatically.

3.5 Service Quality Improvement

Information is used to improve user experience, introduce new features, and analyse the overall performance of the site. This information is always processed in anonymised form.

3.6 Responsible Gaming

Gaming patterns are analysed to identify potentially problematic behaviour. This allows us to provide timely support or self-exclusion options when needed.

77bec never sells your personal information. However, in certain specific situations, limited information may be shared with trusted third parties. Those situations are described in detail below:

77bec uses cookies and similar tracking technologies to improve your browsing experience and maintain the functionality of our services. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for keeping login sessions active, security verification, and running the basic functions of the site. Disabling them will disrupt the core functionality of the site.

5.2 Functional Cookies

These cookies are used to remember your preferences (language selection, interface settings, etc.). They make your subsequent visits more convenient.

5.3 Analytics Cookies

These cookies are used to understand which pages are visited most and where users spend more time on the site. This data is collected in a fully anonymous manner.

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may limit certain services.

77bec has adopted the highest industry-standard technical and organisational measures to ensure the security of your personal and financial information.

In the event of a security breach, we will promptly notify affected users and take the necessary protective steps. If you notice any suspicious activity, please contact us at [email protected].

77bec retains your information only for as long as it is needed for its intended purpose or to meet legal obligations.

• Active account data: for the entire duration that the account remains active.
• After account closure: generally retained for up to 5 years for legal and regulatory requirements.
• Financial transaction records: for the period required under applicable law.
• Log files and technical data: generally for up to 12 months.
• Customer support communications: for up to 24 months after the issue is resolved.

Once the specified period expires, data is securely deleted or anonymised.

77bec believes you should have full control over your own information. Your main rights are described below:

To exercise any of the above rights or to make any data-related request, please contact us. We generally respond within 30 days.

77bec strictly prohibits participation by anyone under the age of 21. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If it becomes known that a minor's information has been collected inadvertently, that information will be deleted immediately and the associated account will be permanently closed. Parents or guardians with concerns about this may contact us at [email protected].

77bec may update this privacy policy from time to time. For any significant changes, we will notify you by email or via a notice on the site.

Continuing to use the site after changes have been made will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.

Previous versions of the policy can be provided on request — write to [email protected] for this.

If you have any questions, complaints, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

We respect your privacy and are committed to resolving your concerns quickly and effectively. To learn more about our services at 77bec Casino or for matters related to your account, visit the 77bec Login page.